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Making a Payment

This page relates to payments being made to Stoke-on-Trent City Archives.

For online payments please follow the instructions below. For payments by post, if you live in the UK then a cheque or postal order can be sent (postage stamps are not an acceptable form of payment). If you live abroad then we can accept a bankers’ draft or international money order in pounds sterling. Cheques etc. should be made payable to “Stoke on Trent City Council”. 

Making an online payment

  1. Visit the Stoke-on-Trent online payments page and select “Begin this form“.
  2. In the box marked “Reference number” you will need to enter one or more of the following reference codes, depending on what you are paying us for. If we have not clearly told you how your payment should be broken down, please contact us again for clarification. Each code should be entered exactly as it is given below. In this box also please enter your surname after the code, e.g. 44410/IC200 Jones. This will allow us to correctly identify that you have made the payment. 
  • Publications: 44410/IC100
  • Research fees: 44410/IC200
  • Photocopies: 44410/IC200
  • Computer printouts: 44410/IC200
  • Microfilm/microfiche printouts: 44410/IC200
  • Photographic and facility fees: 44410/IC200
  • Postage: 44410/IC100
  • Talks fee: 44410/IC200
  1. In the box marked “Amount to pay” enter the amount you have been charged. Do not use the pound sign and if the amount is less than £1, enter as a decimal e.g. 95 pence would be 0.95
  2. Select “Next” to be taken to your Payments Basket, which will confirm the amount you have just entered.
  3. Select “Go to Payment“
  4. Choose your method of payment and enter the requested details.
  5. Select “Submit” to make your payment
  6. The next page you will see is for confirmation: if you do not see this page, you have not yet made a payment. Review that the amount is correct and then click on the button labelled “Accept“. There will be a pause while your card is validated and then you will see the receipt screen.